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Want to join the Skin by Brownlee & Co. team?

Careers available:

+ Fulfillment Center Position 

+ Head of House Spa Manager

Hours-Monday-Thursday 9:30-6, Friday 10:30-4:00  


  • Booking Software mastery
  • Microsoft Office
  • Shopify
  • Clickup
  • Exceptional typing + grammar skills
  • Social Media


  • Exhibit a professional attitude, diplomacy and an ability to handle difficult situations
  • Uphold gracious front desk procedures in the booking and handling of guests
  • Help Skin by Brownlee & Co maintain fresh, effective programs to consistently retain and grow guest base
  • Monitor guest satisfaction by overseeing reviews and guest feedback
  • Anticipate, identify and ensure guest needs are being met in the best possible way


  • Possess superior customer service skills to mediate all situations with a calm, helpful demeanor
  • Reliability and consistent attendance and punctuality is an essential function of this position
  • Self-motivation and self-direction
  • Able to self-manage
  • Possess excellent interpersonal and communication skills
  • Must have strong leadership and supervisory skills
  • Able to lift at least 25 pounds
  • Must be people oriented with strong customer-service skills and public relations skills
  • Excellent organizational and administrative skills to perform diverse operational duties
  • Spa industry experience and knowledge
  • Passion for excellence & an entrepreneurial spirit


  • Meet and exceed key performance indicators
  • Demonstrate enthusiastic and outstanding customer service while being courteous and attentive to guest needs
  • Educate guests on all services, amenities, and home care to optimize their experience while maximizing our books
  • Research and resolve guest-relations issues and employee matters in a timely manner
  • Maintain safety standards and cleanliness, keeping work area clean and equipment properly sanitized
  • Oversee overall "opening day" appearance of the location
  • Oversee inventory and orders
  • Communicate Repair and Maintenance Issues to proper channels

Please send a cover letter and your resume to